Privacy Policy.

Inlay Collective values the privacy of individuals who visit our website, browse our collections, make purchases or contact us with enquiries.

This policy describes our general approach to handling personal information in connection with our website and related customer services.

Depending on how you interact with our website, we may collect information such as:

• Your name, email address and contact number.
• Billing, delivery and shipping information.
• Order details, purchase history and product preferences.
• Information you provide through enquiry forms or customer support communications.
• Technical information such as browser type, device information, IP address and website usage data.

We may also receive information from service providers involved in operating the website, subject to their respective roles and privacy practices.

Personal information may be used for legitimate business purposes connected with your interactions with Inlay Collective, including:

• Processing, confirming and fulfilling orders.
• Providing delivery updates and customer assistance.
• Responding to questions, feedback and enquiries.
• Maintaining website functionality and improving the shopping experience.
• Detecting misuse, preventing fraud and protecting website security.
• Sending promotional communications where permitted by applicable law and your preferences.

Our website may use cookies or similar technologies to support essential functionality, remember preferences, maintain shopping carts and understand how visitors interact with the website.

Certain optional technologies, such as analytics or advertising cookies, may require additional notice or consent depending on applicable law. You may also be able to manage cookies through your browser settings.

We may share information with trusted service providers where reasonably necessary to operate our website and fulfil customer requests.

These may include payment processors, shipping providers, website hosting services, customer support systems and other operational partners. Information may also be disclosed where required by applicable law or lawful legal process.

When you make a purchase, payment-related information may be processed by the payment service provider available through our checkout.

The handling of payment credentials depends on the payment method and provider used. Please review the applicable payment provider's privacy information for details of its processing practices.

We aim to use reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration and disclosure.

No website, online transmission or electronic storage system can be guaranteed to be completely secure. We encourage users to exercise care when sharing information online.

Personal information may be retained for as long as reasonably necessary to fulfil the purposes described in this policy, maintain appropriate business records, resolve disputes or comply with applicable legal obligations.

Retention periods may vary depending on the category of information and the reason it was collected.

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access, correction, deletion or other permitted actions.

You may also be able to withdraw consent for certain processing activities or opt out of promotional communications. Requests can be submitted through our contact channels and may be subject to identity verification and applicable legal requirements.

Our website may contain links to websites or services operated by third parties.

Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information to external services.

Our website is intended for general shopping audiences and is not specifically designed to solicit personal information from children.

Where the processing of a child's personal information requires parental or guardian consent under applicable law, the relevant legal requirements will apply.

We may update this Privacy Policy to reflect changes in our services, data handling practices or legal obligations.

When revisions are made, the updated policy will be published on this page with a revised effective date. Additional notice will be provided where required by law.